Discussions
How does the ESS Utumishi Portal improve access to government services in Tanzania?
The ESS Utumishi Portal significantly improves access to government services in Tanzania by providing a centralized platform where users can log in once using a Single Sign-On (SSO) ID to access multiple services. This eliminates the need to manage different accounts for different departments, making the process faster and more convenient. Users can apply for jobs, track application statuses, receive real-time notifications, and manage personal records—all in one place. at: https://essutumishi-tz.co/
Moreover, the portal ensures transparency and efficiency by digitizing traditionally manual processes. This reduces paperwork, minimizes delays, and increases accountability. It’s mobile-friendly, which is crucial in expanding access to users in remote areas who rely on mobile devices. Overall, the ESS Utumishi Portal supports Tanzania’s digital transformation agenda by streamlining public service delivery, enhancing user experience, and improving government-citizen interaction.